Privacy Policy
Effective date: March 22, 2026
This Privacy Policy explains how FirmLedge LLC collects, uses, and handles information submitted through the ExitPack website, forms, and service process.
1. Information we collect
We may collect contact details such as name, email, organization, and role; deal and context information submitted through intake forms; files, folder links, and supporting materials you provide; and basic website analytics and usage information.
2. How we use information
We use information to review fit and scope, communicate with you, prepare and deliver services, manage billing and operations, maintain internal records, and improve the service and workflow.
3. Sharing
We do not sell personal information. We may share information with service providers and tools used to operate the service — such as website hosting, form tools, file storage, payment processors, analytics providers, or email providers — only as needed to operate the business.
4. File handling and retention
We may retain submitted files and related materials for service delivery, support, dispute resolution, internal quality control, and limited operational recordkeeping. If you want deletion after completion, contact us and we will handle reasonable requests subject to legal, tax, and business recordkeeping needs.
5. Security
We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system is completely secure.
6. Third-party services
This site and service workflow may rely on third-party platforms, including forms, cloud storage, hosting, analytics, and payment providers. Their own terms and privacy policies may also apply.
7. Updates
We may update this Privacy Policy from time to time by posting a revised version on this website.
8. Contact
FirmLedge LLC
[email protected]